eCare Insurance Privacy Policy

Effective Date: June 25, 2025

Your Privacy is Our Priority.

At eCare Insurance, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you interact with us through our TikTok videos and website.

1. What Information Do We Collect?

When you fill out a form or respond to one of our TikTok ads, we may collect the following information:

• Contact Information: Your name, phone number, email address, and zip code.

• Medicare Information: Details about your Medicare eligibility or current insurance plan.

• Other Information: Any other information you voluntarily provide to help us understand your insurance needs.

2. How Do We Use Your Information?

We use the information we collect for the following purposes:

• To Contact You: We use your contact information to call or email you to discuss your insurance needs.

• To Provide Quotes: We use your information to provide accurate and personalized insurance quotes.

• To Process Applications: If you choose to apply for a plan, we use your information to help you with the enrollment process.

• To Improve Our Services: We may use your information in an anonymized or aggregated way to understand what our customers need and improve our service.

3. How Do We Protect Your Information?

• Security: We use industry-standard security measures to protect your personal information from unauthorized access.

• Confidentiality: Your information is handled with strict confidentiality. We only share it with insurance carriers and other third parties as necessary to provide the services you requested.

4. Consent to Be Contacted

By submitting your information, you consent to be contacted by eCare Insurance and our licensed agents via phone call (including automated and pre-recorded calls), text message, and email, even if your phone number is on a Do-Not-Call list. Your consent is not required to purchase any goods or services.

5. We Are Insurance Brokers

We are independent insurance brokers. This means we work with multiple insurance companies to help you find the right plan for you. When you choose to apply for a plan, we will share your information with the insurance carrier you select.

6. Your Choices

You can opt out of receiving communications from us at any time. To do so, simply let us know when we contact you or reply "STOP" to any text message.

7. Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on our website, ecareinsurance.com.

Contact Us

If you have any questions about this privacy policy, please contact us at:

• Phone: (903) 954-0194

• Website: ecareinsurance.com